FAQ

How long will it take to receive my order?

Orders are usually shipped within 2 business days of purchase. Shipping times via Australia Post are as follows:

Within Australia = 7 – 10 Days

Worldwide = 10 – 21 Days

Please note these times may vary slightly and are a guide only.

Will my order be tracked?

It sure will! An email or message will be sent with the tracking number on date of shipment.

How do I look after my artworks/prints?

To preserve the colour in your artworks, please do not hang or place in direct sunlight. Professional framing with UV resistant glass or acrylic is highly recommended.

How do I return an order?

What a shame! But that’s ok we understand. You are more than welcome to return the item within 7 – 14 days of purchase. Exchanges are returned at buyer’s own cost.  Exceptions will be granted if Emily Ingham Art is at fault. ORIGINAL ARTWORKS AND PRINTS CANNOT BE RETURNED UNLESS DAMAGED & IF STOCK ALLOWS.

Do you paint custom orders?

I sure do! Contact me via Email, Instagram or Facebook to discuss.