25% OFF SELECTED ITEMS! discount applied at checkout

FAQ's

How long will it take to receive my order?

Express Orders will be shipped same or next day.
Regular Post will be shipped within 2 business days of purchase. Shipping times via Australia Post are as follows:

Within Australia = 7 – 10 Days

Worldwide = 10 – 21 Days

Please note these times may vary slightly and are a guide only.

Will my order be tracked?

It sure will! An email or message will be sent with the tracking number on date of shipment.

How do I look after my artworks/prints?

To preserve the colour in your artworks, please do not hang or place in direct sunlight. Professional framing with UV resistant glass or acrylic is highly recommended.

How do I return an order?

What a shame! But that’s ok we understand. You are more than welcome to return the item within 7 – 14 days of purchase. Exchanges are returned at buyer’s own cost.  Exceptions will be granted if Emily Ingham Art is at fault.

ORIGINAL ARTWORKS AND PRINTS CANNOT BE RETURNED UNLESS DAMAGED & IF STOCK ALLOWS.

Do you paint custom orders?

I sure do! Contact me via Email, Instagram or Facebook to discuss.